Returns Policy

RETURNS

We hope you are satisfied with your products. However, you always have 14 days to return or exchange your item(s).

The costs and responsibility of the return/exchange shipment are the responsibility of the customer. Returned items must be returned in the original Glassy Studio packaging along with the order number.

To return or exchange your item(s), follow these steps:

1. Send us an email at info@glassy-studio.com with your order number, reason for return and the items you want to return.

2. Deliver your package to the carrier of your choice within 14 days of receiving your package.

3. After we have received your return shipment, we will process your return shipment and payment within 10 working days.

If your item is delivered defective or damaged, you must notify us within 48 hours of the date of receipt. You can send us an email at info@glassy-studio.com .

Returns can be sent to the following address:

Glassy Studio
Attn: Returns
Leuvenstraat 76
1066HC Amsterdam